# Crew Documentation ## Docs - [AI Employees & Agents](https://docs.usecrew.ai/core-concepts/agents-overview.md): Your always-on workforce for voice, text, and chat - [Knowledge Base (The Brain)](https://docs.usecrew.ai/core-concepts/knowledge-base.md): The centralized intelligence that powers your entire AI crew - [Pathways](https://docs.usecrew.ai/core-concepts/pathways.md): Design conversation flows and decision logic for your agents - [What is a Crew](https://docs.usecrew.ai/core-concepts/what-is-a-crew.md): Understanding your AI workforce structure - [Workspaces & Environments](https://docs.usecrew.ai/core-concepts/workspaces-and-environments.md): Organize teams, billing, and deployment environments - [Audit Logs](https://docs.usecrew.ai/enterprise/audit-logs.md): Track and monitor all activity in your workspace - [Billing & Plans](https://docs.usecrew.ai/enterprise/billing-and-plans.md): Simple, transparent pricing for AI Receptionist - [Rate Limits](https://docs.usecrew.ai/enterprise/rate-limits.md): Understanding and managing API rate limits - [Single Sign-On (SSO)](https://docs.usecrew.ai/enterprise/sso.md): Enterprise identity management and SSO integration - [EMR / EHR Integration](https://docs.usecrew.ai/integrations/emr-ehr.md): Connect Crew to electronic medical record systems - [RingCentral Integration](https://docs.usecrew.ai/integrations/ringcentral.md): Connect Crew to RingCentral for enterprise telephony - [Web Chat Widget](https://docs.usecrew.ai/integrations/web-chat.md): Embed Crew chat agents on your website - [Customer Responsibilities](https://docs.usecrew.ai/security/customer-responsibilities.md): Your role in maintaining security when using Crew - [Data Handling & Retention](https://docs.usecrew.ai/security/data-handling.md): How Crew processes, stores, and retains your data - [Healthcare Readiness](https://docs.usecrew.ai/security/healthcare-readiness.md): Security architecture designed to support healthcare deployments - [Security Overview](https://docs.usecrew.ai/security/overview.md): Architecture, encryption, and security practices - [AI Receptionist](https://docs.usecrew.ai/voice/ai-receptionist.md): Deploy 24/7 intelligent call handling with natural voice - [Bulk Calls](https://docs.usecrew.ai/voice/bulk-calls.md): Execute large-scale outbound calling campaigns - [Call Routing & Escalation](https://docs.usecrew.ai/voice/call-routing.md): Route calls to the right people and handle escalations gracefully - [Inbound Calls](https://docs.usecrew.ai/voice/inbound-calls.md): Configure how Crew handles incoming phone calls - [Live Transcription](https://docs.usecrew.ai/voice/live-transcription.md): Real-time speech-to-text for calls and conversations - [Outbound Calls](https://docs.usecrew.ai/voice/outbound-calls.md): Place automated calls for reminders, follow-ups, and campaigns - [Warm Transfers](https://docs.usecrew.ai/voice/warm-transfers.md): Hand off calls to humans with full context - [Welcome to Crew](https://docs.usecrew.ai/welcome/introduction.md): The AI infrastructure for physical businesses ## OpenAPI Specs - [openapi](https://docs.usecrew.ai/api-reference/openapi.json)