> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usecrew.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Crew

> The AI infrastructure for physical businesses

# Welcome to Crew

**Crew** is the AI infrastructure that powers the next generation of physical businesses. We build intelligent voice, SMS, and chat agents that act as your always-on workforce—handling calls, booking appointments, and capturing leads 24/7.

Unlike traditional chatbots, Crew agents are designed to sound and act like your best human employees. They understand nuance, handle complex scheduling, and integrate directly with your operations.

<CardGroup cols={2}>
  <Card title="AI Receptionist" icon="phone-volume" href="/voice/ai-receptionist">
    Answers every call instantly. Screens spam, answers questions, and books appointments on your calendar.
  </Card>

  <Card title="Outbound Recovery" icon="phone-arrow-up-right" href="/voice/outbound-calls">
    Automatically calls back missed leads and sends appointment reminders to reduce no-shows.
  </Card>

  <Card title="Web Concierge" icon="comments" href="/integrations/web-chat">
    Embeddable chat that converts website visitors into booked appointments.
  </Card>

  <Card title="The Brain" icon="brain" href="/core-concepts/knowledge-base">
    Your business knowledge, centralized. Update hours or pricing once, and your entire AI crew knows it.
  </Card>
</CardGroup>

## From URL to AI Workforce

Crew is designed for speed. You don't need to write scripts or configure complex flows manually.

1. **Scan:** We scan your website to extract your services, pricing, hours, and policies.
2. **Train:** We automatically build a Knowledge Base ("The Brain") tailored to your business.
3. **Deploy:** Your AI agents are ready to answer calls and chat immediately.

## Why Crew?

* **Physical Business Focus:** Built specifically for Dental, HVAC, Restaurants, and Service industries.
* **Real-Time Booking:** Integrates with your actual calendar (Cal.com, Google, etc.) to book slots in real-time.
* **Human-Like Voice:** Utilizes the lowest-latency voice models for natural, interruption-tolerant conversations.
* **Revenue Driven:** Every interaction is optimized to capture leads and book revenue.

## Quick Start Guide

<Steps>
  <Step title="Create Your Workspace">
    Sign up at [app.usecrew.ai](https://app.usecrew.ai) and name your workspace.
  </Step>

  <Step title="Connect Your Business">
    Enter your website URL. Crew will automatically extract your business details.
  </Step>

  <Step title="Test Your Agent">
    Click "Call Me" in the dashboard to have your new AI receptionist call your phone.
  </Step>

  <Step title="Go Live">
    Forward your business line to your dedicated Crew number.
  </Step>
</Steps>

## Community & Support

* **Discord:** [Join our community](https://discord.gg/crew) of business owners and developers.
* **Support:** Email [support@usecrew.ai](mailto:support@usecrew.ai) for account help.
* **Status:** Check [status.usecrew.ai](https://status.usecrew.ai) for system uptime.