Welcome to Crew
Crew is an enterprise-grade AI agent platform that enables businesses to deploy intelligent voice, SMS, and chat agents. Whether you’re automating inbound call handling, scheduling outbound campaigns, or building conversational workflows, Crew provides the infrastructure to do it at scale.What You Can Build
AI Receptionist
24/7 intelligent call handling with natural voice and real-time decision making
Outbound Campaigns
Automated calling for appointments, reminders, and lead qualification
SMS Automation
Two-way messaging workflows with context-aware responses
Web Chat
Embeddable chat widgets that integrate with your existing systems
Why Crew?
- Sub-second latency — Natural conversations without awkward pauses
- Enterprise-ready — Built for regulated industries with security-first architecture
- Flexible integrations — Connect to Twilio, RingCentral, EMRs, CRMs, and more
- No-code + full code — Visual builders for operators, APIs for developers
Quick Start
Get your first AI agent running in under 5 minutes:1
Create a Workspace
Sign up at app.usecrew.ai and create your first workspace
2
Configure Your Agent
Define your agent’s persona, knowledge base, and behavior rules
3
Connect Telephony
Link your Twilio or RingCentral account to enable voice and SMS
4
Go Live
Assign a phone number and start handling calls
Documentation Overview
| Section | Description |
|---|---|
| Core Concepts | Understand the fundamental building blocks |
| Voice & Communication | Configure inbound, outbound, and routing |
| Integrations | Connect to telephony, EMRs, and external systems |
| Customization | Fine-tune agent behavior and responses |
| Developer | API reference and webhook documentation |
| Security | Architecture, data handling, and compliance readiness |
Need Help?
- Discord Community — Join our Discord for real-time support
- Email Support — Reach us at support@usecrew.ai
- Enterprise — Contact sales@usecrew.ai for dedicated onboarding
Crew is actively developed. Check back regularly for new features and improvements.